> Values and Behaviours Charter

Staff will respect all colleagues by being:

• Open and Honest
• Fair
• Consistent
• Helpful and supportive
• Approachable and Friendly
• Tolerant and understanding of our colleagues individual differences.

The Organisation will value and respect all staff by:

• Being fair and consistent
• Supportive and encouraging
• Recognising and rewarding
• Responding positively to feedback
• Having clear expectations
• Providing equality of opportunity
• Embracing individual differences
• Sharing Information honestly
• Behaving Ethically

When in Contact with our Customers:

• We will expect our customers to treat our staff with respect
• We will take pride in our work and are polite, courteous and professional
• We respect the individual needs of our customers
• We will always listen and respond to the feedback from our customers
• We will respect confidentiality at all times

Signed on behalf of EventGuard:

Martin Leeder

Managing Director

Issued 17/08/2009